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Return Policy

Our return policy is simple. Within 10 days of receipt of your order, you may return Any item in its original condition. All paper work must accompany your return and the box must be in brand-new condition. Simply indicate the reason for your return, include the packing slip, and wrap the package securely. Ship it to the address given by us.

For your protection, we recommend that you use UPS® or Priority Mail with delivery comfromation for shipment. If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the address given by us.

You must e-mail us at csinfo@coldsnapcover.com for a return authorization number and for the address to be shipped. NO ITEMS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER ON THE OUTSIDE OF THE BOX. Please note that we can process returns and refunds only for items purchased from coldsnapcover.com.

You may also cancel unshipped items. To cancel an order already placed write to us at csinfo@coldsnapcover.com